Terms & Conditions

📜 Terms & Conditions – AAA Forklifts

General Terms

Order Acceptance and Cancellation

  • AAA Forklifts reserves the right to accept or reject any order at any time without liability.
  • Orders may be canceled by contacting our customer service department prior to shipping.

Pricing and Availability

  • All prices are subject to change without notice.
  • Availability of products is subject to change without notice. AAA Forklifts is not liable for any damages or costs resulting from delays in delivery or availability.

Payment Terms

  • Payment methods include major credit cards, COD, and approved credit terms.
  • For approved credit terms, invoices must be paid within the stated terms.
  • Interest and/or Late Fees of up to 18% per year are applied to overdue invoices.

Shipping and Delivery

  • Shipping and handling fees are additional unless otherwise stated.
  • Title and risk of loss pass to the customer upon delivery to the carrier.

Returns and Exchanges

  • Products may be returned within 30 days of purchase. Returned products must be in new, unused condition and in original packaging.
  • A restocking fee may apply to returns. Custom orders and special items are non-returnable.

Limitation of Liability

  • AAA Forklifts is not liable for any indirect, special, incidental, or consequential damages.
  • Our liability is limited to the purchase price of the product or service.

Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of the state of Florida, without regard to its conflict of law principles.

Changes to Terms and Conditions

  • AAA Forklifts reserves the right to change these terms and conditions at any time without prior notice. Changes will be posted on our website.

Contact Information

Service

How we bill for service

  • Service call: $150 within a 60-mile radius.
  • Labor: one-hour minimum. After the first hour, labor is billed in half-hour increments.
  • Travel time: billed in quarter-hour increments.
  • All hours worked on the job site are billed, unless otherwise stated. An estimate is our best estimate of the work. If a job takes longer than estimated, the additional hours worked are billed.

COD (Collect on Delivery)

  • A Payment Authorization form is sent to the customer to complete and sign online, so a card or bank account is kept on file.
  • When an estimate is accepted, we charge the service call and the labor for a planned maintenance (PM) or diagnostic visit at that time. The rest of the estimate is authorized on the card. An authorization is a temporary hold, not a charge.
  • Once the job is completed, the invoice is created and sent, and the card is charged for the balance, including all hours worked on the job site, with a receipt sent to the customer.

Terms

  • A credit application is sent to the customer for approval.
  • If approved, work is scheduled and dispatched. After completion, an invoice is issued and must be paid within the agreed terms.
  • If payment is not received within the terms, 18% annual interest is applied to the invoice.
  • If the invoice reaches 60 days overdue, the account is changed to COD and a credit card is required for future services.

Sales

Warranty

  • 30 Days (Parts & Labor)
  • 90 Days (Parts)

*Updated October 1, 2026

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